Curating Elegance Since 2017
Welcome to the GraceGallery.ps FAQ section! We’ve compiled answers to the most common questions our customers have to ensure you have a smooth and enjoyable shopping experience. Whether you’re curious about our products, shipping, returns, or any other service, you’ll find helpful information here. If you need further assistance, our dedicated customer support team is always ready to help. Thank you for choosing GraceGallery.ps—your destination for luxury and premium products.
What types of products do you offer at GraceGallery.ps?
At GraceGallery.ps, we offer a curated selection of premium products, including luxury fragrances, watches, and designer bags for both men and women. Our collection features a variety of international brands, ensuring that you receive high-quality, authentic items. We are committed to providing our customers with the latest trends and exclusive offerings.
How can I track my order after purchasing?
Once your order is confirmed and shipped, you will receive an email with tracking details. You can use the tracking number provided to monitor the status of your shipment through our delivery partner’s website. If you have any issues or need further assistance, our customer support team is available to help.
Do you offer gift wrapping or special packaging?
Yes, we offer special gift wrapping services to make your gifts extra special. Whether you are purchasing for a loved one or a business, our elegant gift wrapping options are designed to suit every occasion. You can select the gift wrapping option during checkout, and we will ensure that your items are beautifully presented.
Can I return or exchange a product if I'm not satisfied?
We want you to be completely happy with your purchase from GraceGallery.ps. If you’re not satisfied with your order, we offer returns and exchanges within a specific period (typically 14 days) from the date of delivery. To initiate a return or exchange, please contact our customer service team, and we will guide you through the process. Please note that the product must be unused, in its original packaging, and with a valid receipt for eligibility.